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VoIP for small business usually runs $15–$50 per user/month—but the real bill can jump 20–30% with taxes, E911/USF, and provider “recovery” fees. Here’s how to estimate total cost and compare quotes.
VoIP quotes love the “$20/user” headline—then the invoice shows up with E911 taxes vs fees, USF/FUSF surcharges, regulatory recovery fees, porting costs, toll-free minutes, and contract gotchas. Here’s what to check before you sign.
Picking a VoIP system for a 10-person team? Here’s what actually matters in 2026—texting caps, integrations, analytics, and support—plus the best providers and the catches you’ll notice after week two.
